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FAQ's

Welcome to our Frequently Asked Questions (FAQ) page! Here, you’ll find answers to common queries about our custom motorcycle memorabilia frames, our ordering process, and how we can help preserve your tour memories. Whether you're a rider looking to relive your journey or a tour operator interested in creating personalized keepsakes for your clients, we’ve got you covered. If you don’t find the information you need, feel free to reach out to our team—we’re here to help!

General Product FAQ's

What is Dome Delights ?

Dome Delights is a motorcycle memorabilia brand that specializes in creating custom frames to help riders relive their most memorable journeys. We turn your cherished riding experiences into beautifully crafted keepsakes.

How do I place an order?

You can place an order directly through our website by selecting a frame style, uploading your memorabilia details, and providing customization preferences. We’ll take care of the rest!

What materials do you use for the frames?

Our frames are crafted from high-quality, sustainable materials to ensure durability and aesthetic appeal. We use premium glass, wood, and metal finishes to complement your memorabilia.

Can I customize my frame?

Absolutely! You can choose from various frame styles, sizes, and layouts. We also offer personalization options such as engraving, captions, or custom designs that reflect your unique ride.

How long does it take to receive my order?

Orders typically take 2–3 weeks to process and deliver, depending on the level of customization. You’ll receive updates at every step of the process.

Do you ship internationally?

Yes, we ship worldwide! Shipping fees and delivery times may vary depending on your location. Check our shipping policy for more details.

What if I’m not satisfied with my order?

We take pride in our craftsmanship and customer satisfaction. If you’re not happy with your frame, contact us within 7 days of receiving it, and we’ll work to make it right.

Can I gift a custom frame to someone else?

Definitely! Our custom frames make perfect gifts for fellow riders. You can even add a personal message or design to make the gift extra special.

How do I contact customer support?

You can reach our support team via email at [support email] or through the contact form on our website. We’re here to assist you with any questions or concerns.

What if I don’t have high-quality photos of my ride?

No worries! Our design team can work with the photos you have, enhancing them as needed. We can also incorporate other elements like maps or text to highlight your journey.

Do you offer digital previews of the frame design?

Yes, we provide digital mockups of your custom frame for approval before production. This ensures you’re completely satisfied with the design before it’s finalized.

Are the frames easy to hang or display?

Absolutely! Our frames come with wall-mounting hardware and display stands, making it easy to showcase your memorabilia wherever you’d like.

What materials do you use for the frames?

Our frames are crafted from high-quality, sustainable materials to ensure durability and aesthetic appeal. We use premium glass, wood, and metal finishes to complement your memorabilia.

Do you offer discounts for bulk orders or group rides?

Yes, we offer special discounts for bulk orders, such as group ride memorabilia or club events. Contact us for details and pricing for bulk or group orders.

Do you offer themed designs for specific types of rides?

Orders typically take 2–3 weeks to process and deliver, depending on the level of customization. You’ll receive updates at every step of the process.

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FAQ's for Tour Operators / Rider Groups

How can I order custom frames for my tour clients?

You can easily place an order through our website or by contacting our team directly. We’ll guide you through the process, from selecting the frame design to customizing it with your tour’s details and client preferences.

Can I customize the frames to reflect specific tour themes?

Yes! We offer customization options to tailor the frames to your specific tour themes. Whether it's a mountain adventure, cultural exploration, or scenic route, we can incorporate maps, photos, and logos to capture the essence of your tour.

Do you offer bulk discounts for tour groups?

Yes, we offer special discounts for bulk orders. The more frames you order, the better the pricing. Please contact us for pricing details based on the size of your group or tour.

Can the frames include logos or branding for my tour company?

Absolutely! We can incorporate your tour company’s logo, colors, and other branding elements into the frame design to create a personalized keepsake for your clients.

What’s the lead time for bulk orders?

Lead times for bulk orders depend on the size and customization requirements. Typically, it takes 2–3 weeks for production, but we recommend placing orders well in advance to ensure timely delivery for your tours.

Can the frames be shipped directly to my clients?

Yes, we offer direct shipping to your clients. You can provide us with the shipping details, and we’ll handle the rest, ensuring your clients receive their custom frames as part of their tour experience.

Do you offer gift packaging for the frames?

Yes, we offer premium gift packaging options for your clients. These frames can be beautifully packaged to make for a memorable gift, perfect for showcasing their tour experience.

Can I include personal messages or notes in the frame?

Yes! We can add personalized messages, captions, or thank-you notes to each frame to make the experience even more special for your clients.

What types of memorabilia can be included in the frames?

We can incorporate a variety of memorabilia, including photos, maps, tickets, and even small souvenirs. Let us know what items you’d like to feature, and we’ll work with you to create a meaningful display.

How do I contact you for assistance with a large order?

You can reach our team via email or phone for assistance with large orders. We’ll help you choose the right frame options, handle customizations, and provide pricing information for your group.